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Patient Assistance Program

No patient
left behind.

If your treatment is out of reach, tell us. We search manufacturer schemes, lower-cost equivalents and member support until we find a way to get it to you.

Two hands cradling a heart
Free to ask
A real pharmacist reads every request
Reply within one working day
Private by default
A circle of members supporting each other

Who we are here for

Nobody should have to choose between treatment and everything else.

  • Patients paying out of pocket for an expensive long-term treatment
  • Families stretching a budget to keep a loved one on therapy
  • People whose insurance does not cover their specialty medicine
  • Anyone who has skipped or split doses because of the price

Eligibility depends on the medicine and the manufacturer scheme. We will tell you honestly what is possible, and what is not.

How it works

  1. Tell us what you need

    The medicine, who it is for, and roughly what it costs you today. Two minutes, no documents yet.

  2. We look for a way

    A pharmacist checks manufacturer assistance schemes, lower-cost equivalents and member pricing, and comes back with real options.

  3. You get your treatment

    Once you choose, we collect paperwork once, ship discreetly, and set up refills so you never run out.

A parcel travelling to a member

Start with a few details.

You can leave anything you are unsure about blank. We will call or write to fill in the rest, and we will ask for documents only when we need them.

Your details are seen only by the pharmacists working on your request. We never sell data.

Patient Assistance Program – DrugsGeneral

Making Specialty Medicines More Accessible and Affordable

At DrugsGeneral, we believe access to essential medicines should be easier and more affordable. Our Patient Assistance Program is designed to help patients explore affordable medicine options, access specialty and hard-to-find treatments, and navigate international medicine availability.

Assistance Across Specialty Treatments

We support medicine access across various therapeutic categories, including:

  • Cancer & Oncology: Specialty medicines and oncology treatment options.
  • HIV & AIDS: Medicine access and treatment-related pharmaceutical information.
  • IVF & Fertility: Fertility medicines and reproductive healthcare treatments.
  • Diabetes: Medicines for diabetes and long-term care.
  • Hormone Therapy: Hormonal medicines and related treatments.
  • Rare & Chronic Conditions: Specialty and hard-to-find medicines.

Affordable Medicine Access Worldwide

DrugsGeneral provides international cross-border pharmacy services, with shipping options to the USA, UK, UAE and Australia, subject to product eligibility and destination-country regulations.

How We Help

Our aim is to make it easier to explore medicine availability, understand product options and navigate the ordering process. Our team can assist with product enquiries, order-related questions and international shipping information.

Our Commitment to Patients

We strive to make specialty and chronic care medicines more accessible through affordable options, transparent information and customer support.

DrugsGeneral – Available. Affordable. Legit.

Medicine availability, prescription requirements, shipping eligibility and import permissions vary by product and destination country. Our assistance program does not replace professional medical advice or guarantee financial aid or free medicines.

Ask for help with the cost

Prefer to talk? Message us on WhatsApp · Contact support